RPA as an Enabling Technology
Robotic Process Automation refers to the set of technologies that deal with the automation of repetitive, massive and error-prone work processes by applying "intelligent" workflows that interact with user applications.
RPA enhances the human dimension of work, improves user satisfaction and optimizes performance. It represents the first step of digitally transforming business processes within an innovation path that leads to the mature and advanced adoption of Artificial Intelligence and Data Analytics.